Wizz Air delay compensation: what you can claim
If a Wizz Air flight got you there three hours or more late, you can claim £220 to £520 per passenger — in either direction, because it is a UK or EU airline.
Which flights are covered
Wizz Air is licensed in Hungary, a the EU airline. That means both directions are covered: leaving a UK or EU airport, and arriving at one from anywhere in the world.
This is the part passengers most often get wrong, and it is worth being clear about: the rule follows the airline’s licence, not where the aircraft happens to be registered or where you bought the ticket.
How much
| Distance flown | UK261 | EU261 |
|---|---|---|
| Under 1,500km | £220 | €250 |
| 1,500km to 3,500km | £350 | €400 |
| Over 3,500km | £520 | €600 |
Per passenger, and the same whatever the fare. The three hours is measured at arrival, not departure.
Claiming with Wizz Air
Claim directly through wizzair.com, under Help then Compensation claim. Have the booking reference, flight number and date to hand. Keep what the airline tells you about the cause, in writing — it is the first thing any later challenge turns on.
Wizz Air offers a credit to its own account as an alternative to cash. Accepting it gives up the cash claim, so take the cash unless the credit is worth more than the compensation would be.
Where Wizz Air flies from
Main bases: London Luton, Budapest, Bucharest, Katowice.
Common questions
How much compensation can I claim from Wizz Air?
£220 for flights under 1,500km, £350 for 1,500 to 3,500km, and £520 over 3,500km, per passenger, if you arrived three or more hours late. The amount depends on the distance flown, not on what you paid.
Which Wizz Air flights are covered?
Wizz Air is licensed in Hungary, a the EU airline. That means both directions are covered: leaving a UK or EU airport, and arriving at one from anywhere in the world.
How do I claim from Wizz Air?
Claim directly through wizzair.com, under Help then Compensation claim. You will need the booking reference, the flight number and the date. If the airline refuses and you disagree, the next step is its alternative dispute resolution body, or a claims service that will take the case on.
Can Wizz Air refuse to pay?
Only where the cause was genuinely outside its control: severe weather, air traffic control strikes, security alerts or a bird strike. A technical fault, late crew or a knock-on delay from the aircraft’s previous flight are not valid reasons, though they are often given.
Check your flight
AirHelp will tell you whether your specific Wizz Air flight qualifies and handle the claim. TravelTrauma earns a commission on a successful claim, at no cost to you.
Check your claimOther airlines
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This explains the rules and is not legal advice. The circumstances of your flight, and the airline’s own conditions of carriage, may change what applies.